Does it work on MAC computers?
We are sorry, but we are unable to provide a Mac version
of the Kotel cam at this time. This might change in
the future if there is sufficient demand.
After downloading the desktop alert, I don't
see it running? What's wrong?
Once downloaded, save it, double-click the file and
follow the instructions to install the program. If you
still don't see the program go to Start -> All Programs
-> Kotel Live
Does it cost money to view the KOTEL?
No, this service is free to use. However if you desire
to control the camera(zoom in/out and pan right/left,
you will be required to register and to enter personal
and credit card information on a secured site. If you
decide to control the camera, you will be charge $1
per minute of use.
Why do I see the picture so slow?
The Kotel viewer is shared with other users as well
so the quality goes down when many people are using
it at the same time, If you want to see a better quality
and faster frame rate you should access the camera directly
and whicht can be done by controlling the camera.
I do not see the Kotel ?
1. Check connection to the internet.
2. From time to time the service may do down, and it
is usually fixed within several hours. If the problem
persists, please email us to email@example.com